Access Ramps, Lifts, & Stairlifts | Rochester NY

With a loss of mobility, life — the life you have always known — feels like it comes to a stop.

Whether it is an accident or injury or the slow loss of ability, without the power to move freely, life feels broken.

Mission Access helps you get life started again, giving you something positive and hopeful to move towards every day. Working together – your independence is possible.

“My wife had an accident that required a wheelchair ramp to be installed at our house. I contacted several companies and chose Mission Access for their prompt, knowledgeable, courteous response. They made the whole difficult experience easier. We happily found them committed to our schedule with high quality workmanship and material that proved to be a good value. My wife and I are grateful and send our Thanks to the Mission Access Crew.” – Bruce & Sandy

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PRODUCTS

We partner with leading edge manufacturers to provide you the highest quality stairlifts, permanent ramps, portable ramps, patient lifts, vertical platform lifts, and vehicle lifts.

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RENTALS

Independence in your home doesn’t have to be expensive. Our rentals are effective and affordable solutions that provide that freedom that comes with movement.

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PROCESS

Our design experts come to your home to determine your accessibility needs and recommend a solution that transforms your home into a safe and functional environment.

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COVERAGE

The Mission Access team serves Buffalo, Rochester, and Syracuse. We consider it a privelege to serve you, your family, or your business by making mobility possible again.

Michael Sanderson

15:07 18 Dec 17

Great Customer Service. Nathan was on time, polite and professional. Since replacing the batteries took very little time he also lubricated the chain and tightened the folding seat for the same price. I will use him again.

Laura Rowe

21:02 21 Dec 17

We had a wonderful experience with Mission Access! They installed a black aluminum ramp this summer to make our home more accessible for friends and family who are elderly or have physical challenges. We are very pleased with the quality of the ramp & the purchasing & installation experiences! Nathan, our contact at Mission Access, was friendly, thorough, and prompt, & provided an excellent customer experience. We would highly recommend Mission Access for anyone who is looking for great customer service & a great product!

Francis Vanek

02:02 12 Jan 18

We appreciated working with Mission Access very much to get their help in installing a wheelchair ramp for my dad at my parents house in Ithaca, NY. Because the need came up suddenly, Nathan and Derek were able to get us in the schedule quickly, visit to size up the ramp that would be needed, and have it custom made and delivered. I appreciated that we had the option to rent rather than buy the unit, and when our use was finished they promptly removed it. Most of all, this project came up at a difficult time for our family as my dad had fallen into poor health, and what really came across was Nathan's compassion and caring.

Sally Dorscheid

22:07 06 Feb 18

Bought a Bruno exterior stair lift last summer. It's great , works in the worst snows.I needed it by a particular date. I think it was within 2 weeks and Nathan got it installed in time for the appointment. I was very pleased with Nathan's knowledge of his product and the timelyness of the installation.

Sandra Pond

01:52 05 Mar 18

They went above and beyond to get the ramp in quickly. It works great and the snow is easily removed. I thank Nathan for all of his efforts!

Mike Farney

11:47 10 Apr 18

My brother has Cerebral Palsy and is confined to a wheelchair. Mission Access helped turn his home into a Smart Home so he can have easier access to a number of things in his home. Jonathan and Mission Access listened to him and treated him with respect and care. Forever grateful.

T F

20:40 19 Apr 18

Nathan was great to deal with when we ordered two stairs. He was very responsive, always respectful and overall a true professional. We were treated very well by him and his coworker Bruce. My family is very pleased. Such professionalism gives us much comfort.

Paul Farney

01:29 12 May 18

The People @ Mission Acsess are Awsome! They took the time to listen and teach me about the technology in my home. I am confined to a wheelchair so the tech stuff has been a great help around the house. I am great full for the caring approach Johnathan and his team took with me, and am excited to continue with them in the future! They have made my life a lot easier! Highly Recommend!❤️❤️

sarah blodgett

21:00 01 Jun 18

What a great experience we had with a reliable company!! We were in an urgent situation to get my family member's home accessible with two stairlifts. I contacted Jonathan Walters at Mission Access and was able to receive an assessment, quote and installation quickly. This was the only way she would be able to stay in her own home safely, which was very important to her, but as a Registered Nurse, even more important to me. Derrick did our installation and was polite, professional, and knowledgeable, he did a fantastic job and it works seamlessly . I highly recommend Mission Access to anyone in need of a safe solution, to keep family members in their own home.

Joan Vonglis

23:25 27 Dec 18

Matt and Alex came out today to replace batteries on my dead stair lift. After carefully listening to the history, they did extensive troubleshooting and discovered the charging system was not operating properly. In addition to the charger and batteries they noticed some previous work on the lift that was done not up to their standards. They proceeded to take the thing apart and repair all of the previous mess. I can't give a high enough recommendation to these two very knowledgeable and conscientious gentlemen. I wouldn't hesitate to recommend their services and I won't hesitate to call them whenever I have a need. They are the best! Matt and Alex should teach classes on excellent customer service!!

Louise Metzger

02:45 06 Jan 19

We were in a bind to find a way to get me home from transitional care rehab. The problem was I could not bear weight on my leg with a broken femur. I could not get up the 7 steps in our house. We called Jonathan Walters and gave us a great rental price compared to another company. The best part is that they installed it the next day. The installers were very meticulous and very professional.This is a great company. Mike & Louise Metzger